Covenant Pictures Privacy Policy

Last Updated: May 6, 2025

At Covenant Pictures, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services, including our website (covenantpictures.com), online forms, bridal show engagements, and SMS communications. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you engage with our services.

Information You Provide

  • Personal Information: When you fill out our online form (on our website or after meeting us at bridal shows), book a service, or contact us, we may collect:
    • Name
    • Phone number
    • Email address
    • Mailing address
    • Event details (e.g., wedding date, venue)
  • Consent for SMS: By checking the SMS consent box in our online form, you agree to receive text messages for appointment reminders, booking confirmations, and promotional offers.

Information Collected Automatically

  • Website Usage Data: We may collect data via cookies and similar technologies when you visit covenantpictures.com, including:
    • IP address
    • Browser type
    • Device information
    • Pages visited and time spent
  • Analytics: We use tools like Google Analytics to understand how users interact with our website.

2. How We Use Your Information

We use your information to provide and improve our services, including:

  • Service Delivery: To schedule and confirm photography/videography sessions, send reminders, and fulfill bookings.
  • SMS Communications: To send text messages (with your consent) for:
    • Appointment reminders (e.g., “Your session is on [Date] at [Time]”)
    • Booking confirmations
    • Promotional offers (e.g., discounts on wedding packages)
  • Marketing: To send promotional emails or texts (where consented) about our services or special offers.
  • Website Improvement: To analyze usage patterns and enhance user experience on covenantpictures.com.
  • Legal Compliance: To comply with applicable laws, such as the Telephone Consumer Protection Act (TCPA) and California Consumer Privacy Act (CCPA).

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who assist with our operations, such as:
    • Twilio for SMS messaging
    • Payment processors (e.g., Stripe, PayPal)
    • Website hosting and analytics providers (e.g., Google Analytics)

    These providers are contractually obligated to protect your data.

  • Legal Obligations: If required by law, court order, or government authority, we may disclose your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. SMS Communications and Consent

By checking the SMS consent box in our online form, you agree to receive text messages from Covenant Pictures. These messages may include:

  • Appointment reminders
  • Booking confirmations
  • Promotional offers

Opting Out: You can opt-out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a confirmation text and no further messages unless you opt-in again.

Data Rates: Standard message and data rates may apply, depending on your mobile carrier.

5. Your Privacy Rights

Depending on your location, you may have the following rights under laws like the CCPA:

  • Access: Request a copy of the personal information we hold about you.
  • Deletion: Request deletion of your personal information, subject to legal exceptions.
  • Opt-Out: Opt-out of marketing communications or SMS messages.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at privacy@covenantpictures.com or (555) 123-4567. We will respond within 45 days, as required by law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

  • Encryption for data transmission (e.g., SSL on our website)
  • Secure storage of customer data
  • Access controls for employees and vendors

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including:

  • Active customer relationships (e.g., until your event is completed)
  • Legal obligations (e.g., tax records for 7 years)
  • Marketing purposes (until you opt-out)

After this period, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., WeddingWire, Yelp). We are not responsible for the privacy practices of these sites. Review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.

10. International Users

Covenant Pictures operates in the United States. If you are located outside the U.S., your data will be processed in the U.S., where privacy laws may differ. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date or by sending an email/SMS (if you are subscribed).

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Covenant Pictures
10750 Barker Cypress Rd Ste 104, Cypress, TX 77433
Email: privacy@covenantpictures.com
Phone: (210) 951-8020